This session brings another book into the boardroom series: Making Numbers Count: The Art and Science of Communicating Numbers by Chip Heath and Karla Starr (c2022). The fall of the year is the run-up to budget time, when attention turns to compiling library statistics—lots of statistics. Data is needed for annual reports and stats are needed to share with city and county funders. This discussion looks at how library boards can better communicate the cost of providing library service by flipping numbers into memorable stories.

From Amazon: “…Author Chip Heath outlines specific principles that reveal how to translate a number into our brain’s language. This book is filled with examples of extreme number makeovers, vivid before-and-after examples that take a dry number and present it in a new way…”

Reading the book beforehand is not required. Attendance at this webinar helps satisfy Public Library Standard #8: “All members of the library board participate in continuing education each year.”

When: Tuesday, Aug. 30 | 6:00 to 7:30 p.m.

Where: Online

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