Webster Water Department has removed Station 3-Bigelow well from service on August 10, 2022. Additional PFAS samples were collected on August 05, 2022. Results for the August 05, 2022 samples will take several weeks to receive. As stated in our press release on August 04, 2022 results for samples collected on July 21, 2022 at Station 3-Bigelow well indicate the level is 26.1 parts per trillion which is above the 20 parts per trillion maximum contaminant level (MCL) set by MassDEP. Compliance for the MCL is calculated and determined by the “quarterly” average for July, August and September.

Station 3-Bigelow well has been in operation since May 15, 2022 while we repaired a mechanical issue at Station 2-well 6, our second largest producing well. The repairs are complete after a long delay for parts and we have completed the process of sanitizing the well for a full return to service, which was completed August 10, 2022. Station 3-Bigelow well will remain in stand-by mode for emergencies only.

The Water Sewer Commission will be holding a Public Hearing on Wednesday, August 10, 2022 at 7:00PM at the Town Hall in the Selectman’s Meeting Room, 350 Main Street, Webster, MA, to discuss treatment options for Per-and Polyfluoroalkyl Substances “PFAS6” . MassDEP will provide a presentation about PFAS6 and the new MCL requirements and Tighe & Bond will present treatment options including estimated costs.

This is not an emergency and we are committed to providing consumers with safe and reliable water. As a consumer, you have the right to know what is going on and we appreciate your support and patience while we plan a permanent solution. Webster Water is currently meeting all Drinking Water Standards but will most likely exceed the quarter 3 average MCL for PFAS at Station 3-Bigelow well. Please consult with a medical professional if you are concerned about potential health effects of PFAS. More information about PFAS can be found at: https://www.mass.gov/info-details/per-and-polyfluoroalkyl-substances-pfas or visit our website at: www.webster-ma.gov