Wednesday, April 20, 2016
I have been going to Azalea Health (formerly known as Family Medical Center) for 12 years and have always had EXCELLENT service in EVERY WAY until the last two months; now the people up front at the admissions desk are definitely not as nice as the girls that were there before. In fact, one of the girls ( for I cannot in any way call her a lady) is very rude and not at all helpful; she puts you off and does not follow up. The other two are nice and helpful, at least.
Calls to Azalea Health are HORRENDOS most of the time. Someone answers but when you tell them your request you are put on hold indefinitely.
I am thinking seriously of making my appointments in St Augustine from now on. I will give Palatka a little more time to see if there is any improvement, and if not, I will definitely go to another place of service.