Saturday, April 14, 2018
The staff were super nice, informative and friendly! The outlay of the place was very spacious compared to the one in Kansas City, Missouri. This one has a place to purchase drinks and snacks which is great for those kids who are hungry and thirsty all the time. It would have been amazing if most of the equipment wasn’t broken. With the amount of money you pay per person you’d think they’d have things working. First, the ride that takes four people and yours supposed to save the princess by shooting bats, spiders, etc... well those carts didn’t have all working guns, actually missing guns. Second, the Merlin’s Apprentice ride had several seats that had signs on them saying the pedals did not work. Lastly, it was VERY disappointing that during the supposed 4D movie, none of the special effects worked except for the fake snow on less than a 1/3 of the right side of the theatre. I even asked the worker about this. All she could say was they didn’t have better equipment like Kansas City because their place is 10yrs old. I replied with that shouldn’t make a difference especially with the amount of people and money people pay for tickets. But who am I? I am someone who other mothers like to know my experiences that I share with my kids, so I would definitely recommend the Kansas City location rather than this one because why would anyone want to take a drive to this location when their kids could play and build legos at home if they don’t even get the experiences supposedly offered? We had such a great experience at the Kansas City location that I wanted to take them to this one. What a waste. But it’s good their staff are in high spirits and nice.