Amazon takes aim at Best Buy with technology house calls

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July 11, 2017 Inc. has quietly rolled out an in-house service to help customers install and troubleshoot smart-home gadgets, and it could be coming to Houston. The new service is designed to help Amazon customers connect smart-home systems like heating and lighting to Amazon’s Alexa voice assistant. Amazon is charging $99 for these types of installations and $9.99 to set up Fire TV services, while 45-minute consultations