CONSERVE WATER
Cape City Customers
Could Lose Water By Morning

Following a significant water main break Oct. 3, the system began to lose pressure resulting in a boil water advisory to 14,000 customers. We are working to isolate the problem and repair it. Due to low pressure, the water plant has been shutdown and ALL customers could lose water by morning.

All customers on the City of Cape Girardeau water system should limit water usage.

A boil water advisory is issued in an abundance of caution. This means there is no known problem with the water, but the low pressure means a problem could develop. All customers in the affected area should use bottled water or tap water that has been boiled and cooled before consumption.  

We will use our current notification systems should an actual water problem be detected and a boil order is issued. To register your email or cell phone number, visit www.cityofcape.org/urgentalert. If you are already registered and did not receive an alert, please contact us to verify your information at www.cityofcape.org/report.

Please check www.cityofcape.org for more updates, a detailed map, and frequently asked questions regarding boil notices, including advisories and orders.

ADVISORY - Precautionary Boil Water Notice

Customers are experiencing low water pressure across the city. If you have low water pressure, boil water and cool it prior to consumption. (Conserve per new message above)

What does a boil order or advisory mean?
It means that water that comes out of the tap should not be used for drinking, brushing your teeth, cooking or washing fruits and vegetables. You should use bottled water for those activities. This advisory is precautionary.

Can I drink the water?
During a boil order, only bottled water or water that has been boiled for 3-5 minutes and then cooled should be consumed or used to wash dishes, wash fruits/vegetables, make ice cubes or brush teeth.

Can I wash my hands in this water?
It’s recommended that bottled water or water boiled for 3-5 minutes and then cooled should be used for hand washing. When this is not practical, it is recommended that if tap water must be used to wash and rinse, it should be followed up with the use of a hand sanitizer. Consuming unsafe water is the most likely way to
become ill. Using extra precautions with hand washing ensures that hands are clean for eating.

Can I shower or take a bath in this water?
Yes, it is safe to shower or bathe in the water. The primary concern is that the water not be consumed. Instruct children not to put the water in their mouth when they are bathing. When bathing infants,
extra precaution should be taken – it’s recommended to use bottled water or water that has been boiled for 3-5 minutes and cooled for use.

How do I do my dishes?
Use bottled water or water that has been boiled for 3-5 minutes to wash and rinse dishes. Home dishwashers cannot be assured to completely kill organisms that may be in the water.

Can I wash my clothes in the water?
Yes, you may continue to use the water to wash clothes. The major concern is consuming the water.

Tuesday Recycling Moves to Wednesday
Until Further Notice

Due to staffing shortages Tuesday recycling routes will run on Wednesday until further notice. Other routes should be on their normal days but could be running late. If your cart is not emptied on your normal day please leave it at the curb and contact us the next day at (573) 339-6351 or [email protected]. Register for text alerts.