The City of Huntsville recently identified a security incident that impacted our systems. Upon learning of the issue, we took immediate steps to protect our environment, including disconnecting certain functionality to protect against any further harm. We immediately commenced a thorough investigation in consultation with outside cybersecurity and data privacy professionals. That investigation is in its early stages and is ongoing.   

Our goals right now are to remove any and all infections from our systems, make sure all devices are clean, and restore functionality. We are working as quickly as we can to determine the scope and impact of the incident.  

Please note that City of Huntsville offices are open and operational. At this time, however, we are only accepting cash or check payments on accounts. We will notify you when we can accept online and credit card payment.  At this time we will not suspend services for non-payment.

We appreciate your understanding and partnership as we work through this issue. We will keep you apprised of relevant developments as the investigation continues.

While cybersecurity threats continue to impact all of us, we are taking ever-increasing measures to protect the information entrusted to us.