GENERAL DESCRIPTION OF POSITION

Applies library techniques and procedures.  Must be familiar with all modules of the library automation system.  Duties will vary depending on which department assigned.  Examples include:  checking in and out library materials; answering the phone and returning phone calls; locating materials for holds and/or curbside service; assists patrons in finding answers to queries or basic research assignments using Library’s reference tools; readers’ advisory; instructs patrons on how to use Library technology including public access computer; online catalog and the Internet; shelves library materials.   Refers patrons to appropriate staff when further assistance is needed.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

-Circulation responsible for patron registration and updating patron information.  This duty is performed daily.

-Circulation checks library materials in and out; processes overdue notices, empties book returns; all Library Asst. II shelve library materials and checks shelves when needed to verify non-returned materials. These duties performed daily in circulation and as needed in other departments.

-Circulation processes holds and interlibrary loans.  This duty is performed daily.

-Circulation takes fines and non-resident fees.  This duty performed daily.

-Circulation verifies condition of materials when checked out and returned.  This duty is performed daily.

-Answers questions as related to patron records.  This duty performed daily.

-Circulation determines if a patron resides in or outside the Rogers City Limits.  Maintains voter registration records.  These duties performed daily.

-May contact customers about overdues, missing material parts, claims returned items, damaged and/or lost materials.  Primary responsibility of Circulation.  This duty is performed as needed.

-Assists with gathering and recording statistics.  This duty is performed as needed.

-Crossed trained and expected to work in other areas as needed.  This duty is performed as needed.

-Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals; Ability to write routine reports and correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.

CRITICAL THINKING SKILLS

Ability to use common sense understanding in order to carry out detailed written or oral instructions. Ability to deal with problems involving a few known variables in situations of a routine nature.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

High school diploma or GED

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Completion of two years or more of college is desirable, or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

SOFTWARE SKILLS REQUIRED

Basic: Alphanumeric Data Entry, Contact Management, Spreadsheet, Word Processing/Typing

INITIATIVE AND INGENUITY

SUPERVISION RECEIVED

Under immediate supervision, performs general assignments of work, with periodic check of performance by supervisor.

PLANNING

Limited responsibility with regard to specific assignments in planning time, method, manner, and/or sequence of performance of own work operations.

DECISION MAKING

Performs work operations which permit infrequent opportunity for decision-making of minor importance and which would only affect the operating efficiency of the individual involved to a slight degree.

MENTAL DEMAND

Light mental demand. Operations requiring intermittent directed thinking to carry out predetermined procedure or sequence of operations of limited variability. Operations requiring intermittent attention to control machine or manual motions.

ANALYTICAL ABILITY / PROBLEM SOLVING

Moderately repetitive.  Activities with slight variation using a definite set of processes or directions with some degree of supervision.  Choice of learned things in situations which conform to clearly established patterns and modes.

RESPONSIBILITY FOR WORK OF OTHERS

Responsibility for work of others: Not indicated.

RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT

Regularly responsible for property where carelessness or error would result in only minor damage or minor monetary loss. Almost continuous care and attention is required when handling this property in order to prevent loss.

ACCURACY

Probable errors of internal scope should ordinarily be detected within the department or office in which they occur, but may affect the work of others within the unit, requiring additional expenditure of time to trace errors and make all necessary corrections. Errors would require a moderate amount of time to correct.

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