Leaving the Desk Chair Behind was Best Move this Small Business Owner Ever Made - Husband/wife Named Franchisor's 2016 "Rookie of the Year"

Business and Professional

May 10, 2017

(CROWN POINT, Indiana)---It might have taken 15 years, but thank goodness Tim James finally realized he was not born to sit in a chair and desperately needed to leave his career as a corporate tax specialist. Always comfortable working with his hands, the 38-year-old Tim and his wife and business partner, Laura, opened a Pillar To Post Home Inspectors franchise in April 2015. The rest has been a blur. In January, the couple beat out nearly 100 other franchisees to be named Pillar To Post's "Rookie of the Year" for 2016. In April they celebrated their second anniversary in business and with four inspectors (and plans to hire even more in 2017) have grown to become the largest home inspection company in Northwest Indiana, serving Lake, Porter, LaPorte, Jasper and Newton counties. "We hit revenue and inspection volume goals within two years that we anticipated would take closer to five years," James said.

Oh yes, the James family also consists of three young daughters all under the age of four. While their life is a whirlwind, the couple's success with Pillar To Post can be attributed to simply delivering what realtors, homebuyers and sellers desire: a thorough home inspection and concise, well-written report in a timely manner. "Our clients and realtors understand we are well-trained, have tremendous technical aptitude and our service level is far beyond what most competitors can match," said James. "Our vision is to build this into a self-contained machine that operates at a high level whether I am directly involved or not on a day-to-day basis. It goes without saying that our greatest asset is our employees, who lead our inspections and serve our clients on the back end. We are only as good as the people we surround ourselves with."

Over a span of 23 years nearly three million families have counted on Pillar To Post to be their trusted advisor when buying or selling a home. In January, Pillar To Post was named North America's top-rated home inspection company within Entrepreneur Magazine's annual Franchise 500®. The accolades don't end there. Entrepreneur also recognizes Pillar To Post as a Top Franchise for Veterans; Franchise Business Review, a trade publication that measures franchisee satisfaction, places it among the Top 50 Systems for Franchisee Satisfaction; and Franchise Gator includes the franchisor in its Franchise Gator Top 100 franchises list.

A professional evaluation of more than 1,600 items inside and outside the home is at the core of Pillar To Post's service. Inspectors input data and digital photos into a computerized report that is printed and presented on site. All information is provided to clients in a customized binder for easy reference, allowing homebuyers or sellers to make confident, informed decisions.



About Pillar To Post Home Inspectors 
Founded in 1994, Pillar To Post Home Inspectors is the largest home inspection company in North America with more than 550 franchises located in 48 states and eight Canadian provinces. Long-term plans include adding 500 to 600 new franchisees during the next five years. For further information, please visit