Business and Professional
July 23, 2014
The Buckingham senior living community was recently awarded the Greystone Diamond Award, the company's highest award, for distinctive service. The Buckingham was one of only five communities nationwide to be recognized as Diamond Award recipients in Greystone's Distinctive Service Recognition Program. This was the community's third year in a row to be given this distinction. Greystone is one of the top senior living community developers in the nation and was part of the development team for The Buckingham.
"It is such an honor to receive this distinction from Greystone," said Julie Fenske, executive director of The Buckingham. "We pride ourselves on the level of service we provide to our residents every day, and it is wonderful to be recognized in this way. Through training, teamwork and always looking for new ideas, we are excited to continue providing our residents the high level of service that they have come to expect from The Buckingham."
To qualify for the Diamond Award, a community must meet stringent criteria on ten operational benchmarks. The operational benchmarks include a resident expectation survey, employee expectation survey, first impression visits, financial ratios, hospitality culture implementation, task force participation, professional employee growth, leadership development, successful licensure and community accomplishments.
"The Buckingham has really helped set the standard for excellence in the senior living industry," said Rick Cumberland, Senior Vice President, Management Services Operations at Greystone. "They have maintained an outstanding diamond award status over the years. The Buckingham deserves recognition for the amazing teamwork among staff and the high level of care and hospitality they provide to the residents each and every day."
ABOUT THE BUCKINGHAM
The Buckingham, a Masterpiece Living community, is Houston's premier life care senior living community located in the heart of the Memorial neighborhood. Situated on a 17-acre site along Buffalo Bayou at 8580 Woodway Drive, The Buckingham offers resort-style services and amenities for active, independent seniors, as well as all levels of health care services on-site at The Plaza at The Buckingham. The community features 205 independent living residences; 42 private assisted living apartments; 16 private memory support apartments; and 60 private skilled nursing suites.
The Buckingham is a 501(c)3 nonprofit senior living community sponsored by Senior Quality Lifestyles Corporation (SQLC), a Texas-based nonprofit organization that sponsors sister communities Edgemere in Dallas, Querencia at Barton Creek in Austin, The Stayton at Museum Way in Fort Worth, Mirador in Corpus Christi and The Barrington of Carmel in Indianapolis. For information visit www.buckinghamhouston.com, or call (832) 426-1372.
Image courtesy of The Buckingham
Image 1: Charlie Brewer, President and CEO of SQLC; Joe Anderson, Chairman of the Board of the SQLC Charitable Foundation; Julie Fenske, Executive Director of The Buckingham; Todd Werthern, Associate Executive Director of The Buckingham; Bernie Francis, board member and David Gobble, board member