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Town Of Wellesley New Water Customer Portal Now Available

Government and Politics

July 15, 2022

From: Town Of Wellesley

July 14, 2022 (Wellesley, MA) –Wellesley’s Department of Public Works Water Division is making it easy for its customers to make wise water choices. Simply visit https://acewebsite.silverblaze.com/TownOfWellesley   and activate your account in the Water Customer Portal. Use the Portal to access your historical water use data, current water usage details, and information to help you identify leaks in the home. Efficient water use is good for your wallet and good for Wellesley’s natural resources.

The Water Customer Portal makes it easy to be a smart water user by allowing you to: •

Compare your hourly, daily, and monthly historical use. • Identify ways to reduce your use and save on your bill. •

Sign up to receive notifications of high water use and potential leaks. •

Create a profile for your home or small business that can help you understand your energy and water usage and provide better recommendations for reducing your usage and saving money.

“By using the Water Customer Portal, customers can gain insights into their consumption and find ways to reduce water use.” said Bill Shaughnessy, Water and Sewer Superintendent. “Smart water use is in everyone’s interest and the Water Customer Portal is a personalized, data-driven tool for understanding water use, identifying leaks and high usage, and promoting efficiency.”

Be Part of Wellesley’s Climate Action

The new Water Customer Portal also helps support Action NR2 in Wellesley’s new Climate Action Plan: “advance the smart and efficient use of water by all community members.” Pumping, heating, and treating water consumes energy. So conserving water reduces our carbon footprint. Water conservation also helps maintain vital water in ecosystems. The Climate Action Plan, completed in February 2022, provides a roadmap for achieving town-wide greenhouse gas emissions reduction goals, including the goal of net zero emissions by 2050. These goals, adopted by Town Meeting in April 2021, align with the State of Massachusetts and federal government carbon neutrality goals. 

The DPW encourages you to activate your account, dive deeper into your water data, and gain insights into your water use, identify opportunities for water conservation, and help protect the environment. If you have questions, contact Customer Service at 781-235-7600.