Tuesday, Aug. 15, 2017
The first time I called they came out and did an excellent job, for a very fair price. I was very satisfied. When I had another tree issue come up I didn't hesitate to contact them again. First of all whoever I talked to on the phone did not sound interested in helping. The day they scheduled to come, I got a call with an apology that something came up so they would come the next day. They did not show up the next day either, and I heard nothing from them. So I waited another day and still, they did not come and there was no message from them. I called and texted back to let them know I did not need them to come out, I had decided to handle my tree problem a different way. There was no response even to that. Never did hear back from them at all. I'm not sure what went wrong but I don't think this is a good way to treat a customer who would have been loyal and would have highly recommended them (I won't be now) nor is it a good way to do business. It was a great disappointment to me.