Alexian Brothers Medical Center

800 Biesterfield Road
847-437-5500

About Us:

Alexian Brothers Medical Center has been providing comprehensive, quality healthcare to the northwest suburbs of Chicago for more than 40 years. With more than 900 physicians on our medical staff representing over 80 medical and surgical specialties, we have the expertise to serve you and your family with award winning healthcare.

Alexian Brothers Medical Center has earned Disease-Specific Care Certification from the Joint Commission for its excellence in the following programs:

Primary Stroke Care Center

Heart Failure

Acute Myocardial Infarction

Total Hip Replacement

Total Knee Replacement 

Alexian Brothers Medical Center's staff and physicians are committed to offer the very best services and resources to our patients.



Reviews

Mercy Alu

Rating:
Saturday, June 2, 2018
Horrible hospital. I had surgery here at alexian brothers elk Grove village. No good aftercare. I aspirated and ended up with pneumonia in my left lung after major abdominal surgeries. No pain meds ordered. Nothing to do in room except hooked up to blood pressure monitor, laying flat and aspirating fluids while no pain med available most of first day because nobody could reach doctor, nobody was sure what type of surgery, ( two major abdominal performed by two doctors resident in the hospital), yet no properly transcribed patient chart?. After getting the dizziness, pain and nausea under some control by next morning ( midnight), all nurses coming in had no idea what surgery I had, who primary doctor was, no transcription from doctors, calling for hours no response from doctors, not clear what's going on here. One checked my dressings and put old dressing on top of my food tray with fresh lunch. Another dropped dressing gauze and went to pick and put on top of outer layer under my abdominal wrap, after listening for abdominal sounds. I refused, because I don't want any further infections. They aren't sure to change dressings or not since waiting for doctors orders. Today is Saturday, and I came in Wednesday. The nurses don't have clear information from shift to shift. Nobody knows if I was a patient or came in originally for outpatient admission. One was surprised on seeing my abdominal binder. She thought I only had gallbladder surgery. But I had two entirely different surgeries. I must get out of here today to a new hospital. Horrible place!

S D

Rating:
Thursday, May 10, 2018
Had an MRI done at an outside facility, when I took the results to the Womans center with me to my follow up Ultrasound, I had to wait hours before being told they could not upload and would not do anything for me and I needed to go back to the original center which did my MRI. I called the original center and was told this happens all the time with Alexian, unsure why but they would schedule me. Later that afternoon the technician called and said the images uploaded would call me back the next day I can cancel my appointment with the other center they will get me back on schedule. The following day, I received a call at 9:00AM and was told to come in at 10:00AM however email the written report before coming because they did not make copies. I rushed to get ready and got a call back stating the radiologist could not make sense of the written report so I needed to go back to the original facility that read my MRI and have them do the ultrasound because they cannot help me. This makes me very worried as there were findings on my MRI and I have been going to Alexian for 15+ years and never had this issue until now. So if the other facility finds something, how will I be treated at Alexian when they refuse to read the scan's that were sent and do not understand the written reports? Is it honestly my responsibility to have the radiologists communicate so I can be treated and diagnosed? I am extremely disappointed and now have to wait until next week to get into the other facility since I cancelled the original appointment the first time and now they are booked up. This still does not resolve what I will do if they need to do a biopsy since Alexian cannot read the other places reports!!!! Scared/Concerned/Do not know if my original report is right, do not want to pay for another MRI at Alexian!!!!!!!!!!!

Mary Ann Hetreed

Rating:
Friday, Feb. 16, 2018
I had an anterior hip replacement this past Monday, February 12. The scheduler who called Friday told me surgery would be at 8:15 AM. We arrived at 6:00 AM. I found out later that my surgery was scheduled for 10 AM and I didn't need to arrive until 8:00 AM. The hospital had just gone live with a new computer system the day before. The nurses were all complaining that their training was last November and they had forgotten everything. My 10 AM surgery didn't start until Noon (because of the new computer system) and ended at around 2:00 PM. It took several hours to get up to a room. I was told that I would be walked or at least put in a chair that evening, but I was not. The nurse said she couldn't find anybody to help her and she couldn't do it alone. I was told to not let my pain go beyond a level 5 or 6 and yet when I asked for pain medication, it took them so long to order it using the new computer system, that my pain would be at a level 10 and I would be crying in pain, before it finally arrived. On top of the new computer system, their "tube system" wasn't working and they had to walk over to the pharmacy for every medication. Finally at 3:00 AM the nurse told me to sit on the edge of the bed and dangle my legs and that would make me feel better, but she had no help and couldn't let me stand or walk, or put me in a chair. At around 9:00 AM, a physical therapist and occupational therapist arrived at the same time and spent around 15 to 20 minutes walking me and said they were done - I could be released. I have been in other hospitals and had other major surgeries, but this was the worst experience I have ever had.

Joseph Rice

Rating:
Tuesday, June 19, 2018
You know. Before the generic response of “we are sorry for your experience” that you see on those reviews. How about you fix your damn ER. Been sitting for 3 hours (still am) with my grandfather and his abdominal pains. Was told a nurse would come out. Took 30 minutes. He said he needs to get his charge nurse. That was an hour ago. He’s only near again becaus Sunday he was told his CAT scan was Clean. Only to get a call in the morning saying they actually found issues. How the hell do you miss cysts on a kidney and stones and say he’s just having a muscle pain. Front desk nurse is a grade a pain in the ass who just yells at everyone that walks on. No friendly experience what so ever here. I get your an ER but a little kindness goes a long way. Guess we will continue to sit here while my grandfather is still hunched over in pain ever few minutes. I could literally drive to any other hospital in the state probably and been attended to by now.

Tammy Lee

Rating:
Tuesday, June 19, 2018
Brought my Mother in to detox from pills in a safe, supervised manner. She spent 13 days there. Dr. Wood of DOUBLED HER DOSAGE of Klonipin and Trazadone and released her....can you imagine our horror. We saw her daily but never him. We keep telling nurses why are you giving her the pills she is to be detoxed from? It took him literally 8 days to call me back (me calling 2x a day and them paging him) to discuss my Moms care. He was rude, arrogant and could care less about her....quite obvious he is just there for his paycheck. DR. WOOD IS THE WORST DOCTOR EVER. Read his reviews. I WOULDN'T BRING MY WORST ENEMY TO ALEXIAN. We also spent hours going over her medical info which is fine but then they lost it all when we got her into her room and had to do it again. They rushed thru it doing it in her room. It was horrible. We now have her a Rush and receiving excellent care with a TEAM of Doctors who actually care about my mom and her well being. Try calling Alexian and getting hold of anyone and see how that goes before making a decision to go here.

Upcoming Events at Alexian Brothers Medical Center

Joint Replacement Class

Monday, Jul 2, 2018 from 8:45am to 10:15am
Elk Grove Village, IL
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Joint Replacement Class

Friday, Jul 6, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Joint Replacement Class

Monday, Jul 16, 2018 from 1:30pm to 3:00pm
Elk Grove Village, IL
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Prepared Childbirth Class

Wednesday, Jul 18, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
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Breastfeeding Class

Friday, Jul 20, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Jul 24, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Jul 27, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Jul 31, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Aug 3, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Aug 7, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Monday, Aug 13, 2018 from 8:45am to 10:15am
Elk Grove Village, IL
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Joint Replacement Class

Monday, Aug 13, 2018 from 1:30pm to 3:00pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Aug 14, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Prepared Childbirth Class

Wednesday, Aug 15, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
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Breastfeeding Class

Friday, Aug 17, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Aug 21, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Aug 24, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Aug 28, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Sep 7, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Joint Replacement Class

Monday, Sep 10, 2018 from 8:45am to 10:15am
Elk Grove Village, IL
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Joint Replacement Class

Monday, Sep 17, 2018 from 1:30pm to 3:00pm
Elk Grove Village, IL
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Prepared Childbirth Class

Wednesday, Sep 26, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
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Breastfeeding Class

Friday, Sep 28, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
Read More »

Joint Replacement Class

Friday, Sep 28, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Oct 5, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Joint Replacement Class

Monday, Oct 8, 2018 from 8:45am to 10:15am
Elk Grove Village, IL
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Joint Replacement Class

Monday, Oct 15, 2018 from 1:30pm to 3:00pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Oct 16, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Oct 23, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Breastfeeding Class

Friday, Oct 26, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Oct 26, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Oct 30, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Friday, Nov 2, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
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Joint Replacement Class

Monday, Nov 5, 2018 from 8:45am to 10:15am
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Nov 6, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Joint Replacement Class

Monday, Nov 12, 2018 from 1:30pm to 3:00pm
Elk Grove Village, IL
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Cardiac Support Group

Tuesday, Nov 13, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
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Breastfeeding Class

Friday, Nov 16, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
Read More »

Cardiac Support Group

Tuesday, Nov 20, 2018 from 6:30pm to 8:00pm
Elk Grove Village, IL
Read More »

Joint Replacement Class

Friday, Nov 30, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
Read More »

Joint Replacement Class

Monday, Dec 3, 2018 from 8:45am to 10:15am
Elk Grove Village, IL
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Joint Replacement Class

Friday, Dec 7, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
Read More »

Breastfeeding Class

Friday, Dec 14, 2018 from 6:00pm to 9:00pm
Elk Grove Village, IL
Read More »

Joint Replacement Class

Monday, Dec 17, 2018 from 1:30pm to 3:00pm
Elk Grove Village, IL
Read More »

Joint Replacement Class

Friday, Dec 28, 2018 from 7:00pm to 8:30pm
Elk Grove Village, IL
Read More »