Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high quality, cost-effective health care in the communities we serve. We are backed by the resources and research of HCA, one of the largest health care organizations in the nation.

HCA Values Statement:

We recognize and affirm the unique and intrinsic worth of each individual.

We treat all those we serve with compassion and kindness.

We act with absolute honesty, integrity and fairness in the way we conduct our business and the way we live our lives.

We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity.

We recognize and reward innovation.

We strive to exceed customers' expectations.

We have a bias for action; striving not to bog down in bureaucracy.

We celebrate our diversity while focusing on our common values and principles.

We promote patient safety through systems and processes designed to reduce medical errors.

Our Commitment to Patient Safety

Patient safety is one of our most important priorities at Conroe Regional Medical Center. Read about our commitment to patient safety and how you can become an active participant in your healthcare.

HCA Service Principles

Make a positive first impression

Be professional - always look your best

Communicate with kindness and compassion

Anticipate customer needs and keep them informed

Respect the dignity and privacy of others

Act like an owner

Be a team player

Go the extra mile

Follow-up and follow through

Initiate improvements based on continuous feedback