Tuesday, May 29, 2018
Honestly, Excelsior was a very kind facility. The staff did everything they could in their power to do their jobs and to help the youth. They were not cruel or physical. Yes they would restrain girls, rightfully, but never without good cause or without warning beforehand. Like any adult should, the staff rewarded good behavior and reprimanded bad behavior. This didn’t mean not feeding you, or locking you in a cell. Yes there is a room where you may be separated , but only for the amount of time that you need to cool off, which the longest time I’ve ever witnessed was about two hours. They fed you three times a day, and made sure you ate, especially for people like me who’ve suffered from an eating disorder in the past. You were also given snacks. On the weekends , if you had personal snacks from family such as hot Cheetos, etc. you were able to eat them and watch a movie and play games such as Mario kart. You had therapy meetings and counseling , and had access to a counselor at any time. The staff were also there to help. I was in the Phoenix cottage, which is short term , but I stayed for 3-4 months. They did this because they were not going to place me in an unsafe home or uncomfortable environment, and wanted the best for my well being and health moving forward. Now I’m not saying any of these reviews are false, but my time there was very different, and I enjoyed it, and I’m sorry if anyone had to go through something else. I thank Excelsior for keeping me alive, able to go to college , and now expecting a kid of my own who I’ll protect just as any of the other parents on here will. Excelsior will be missed.