Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans' contracted provider network, in accordance with the terms of the members' KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business.Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you would like more current information on a practitioner's license, call either the Hawaii Department of Commerce and Consumer Affairs Consumer Resource Center at (808) 587-3295 or visit their websiteExternal Link, or call the Kaiser Permanente Customer Service Center at (808) 432-5955 (Oahu) or 1-800-966-5955 (toll free, neighbor islands). For the deaf, hard of hearing, or speech impaired, call 1-800-966-5955 or 711 (TTY).