Friday, July 6, 2018
I just had laparoscopic hernia repair at Sibley's Ambulatory Surgery Center. I cannot fully express how amazing the experience was from the first intake person, Brenda, to the final discharge nurse, Colleen. Throughout the process, EVERY person I dealt with including pre-op nurse, Niki, anesthesiologist, Dr. Kekolor, nurse anesthetist, Monica, surgeon assistant, Sam, OR nurses, Ethel and Paula, OR scrub, Christina, and recovery nurse, Stephanie, could not have been more professional, reassuring, competent, and totally human. I'm sure that surgical outcome is markedly improved when the patient is treated in this caring and calming way before going into the OR.
The staff at the Center clearly care about their patients, and seem to genuinely like each other which makes the atmosphere relaxed and caring. They work together very well, and, for example, several times during my time there, another staff member would pop in and ask if the person attending to me needed any help. I was rolled into the OR at 7:30 AM and was home at 10:00 AM.
Lastly, my surgeon, Dr. Martin Paul, was perfect from my first meeting to his post-op explanation of how the surgery went. Every other doctor and medical staff in other settings said, when I told them Dr. Paul was my surgeon, "He's the one I would use [and in one case, "did use"] if I had to have hernia repair.
There is nothing I can think of that would improve on my experience and I give my heartfelt thanks to each member of my team.