Thompson Health Missions:

To continuously improve the health of the residents and communities of the Finger lakes and the Surrounding region.

Thompson Health Vision:

To become the leading community healthcare system in western New York.

Thompson Health Cares Values:

Commitment is to our customer. Our customer is the patient and resident, family, doctor, client, associate, volunteer and visitor – anyone to whom we provide service.

Actions speak louder than words. We act in a professional and timely manner and are accountable for our own behavior and that of our colleagues.

Respect: We treat every person with dignity, honor and appreciation. We avoid every intrusion into their privacy and hold their personal information in confidence.

Excellence: Our System is continuously providing outstanding care and exceptional service.

Service: We serve with pride, creating a responsive and healing environment. This is what our team is all about.