Make an appointment You or your primary care provider can reach the Advanced Spine Center directly by calling 888-402-LVHN (5846). Medical history During the call, you speak to a nurse navigator who specializes in neck, back and spine conditions. The nurse takes a detailed medical history including your symptoms, any injuries and previous imaging scans or treatments you’ve had. Next steps After the phone call, the nurse navigator: -Reviews the information and uses sophisticated software to help determine your next steps -Discusses treatment options with you -Updates your referring and primary care physicians about treatment recommendations -Helps you schedule your next appointment with a provider -Sends a report of the phone call to the appropriate care provider before your appointment ,