Every patient and parent deserves access to high-quality care, so I strive to be warm, approachable and open-minded, to create an environment where everyone feels comfortable seeking care about any concern, at any time. There is nothing more rewarding than being able to reassure a parent who is frightened about their sick child in one room, and then go to the next room and bond with a confused adolescent so they have a safe place to get information or seek care in tough situations.